Shipping policy

 

When making a purchase at Bestone, please note our varied shipping policies, which depend on the type of product and your location.

Retail Products: All products within the retail zone are eligible for nationwide delivery across the United States. Once an order is placed, we will endeavor to dispatch your item(s) promptly in 2 days. Generally, you can expect to receive your order within 5 to 7 business days after shipping. Please be aware that exceptional circumstances such as holiday peaks or adverse weather conditions may lead to extended delivery times. However, rest assured, we strive to ensure you receive your items at the earliest opportunity. If you found your order didn't ship or arrive in time, please contact us, and we will be glad to help. 

 

Customized Products: For customized products, we employ preferred, cost-effective international logistics methods to ensure the safe and efficient delivery of your items. Such orders typically require processing and crafting time. Once your order is placed, we will arrange shipment promptly and provide tracking information so you can stay updated on the progress of your delivery.

 

Please note that delivery times may vary due to factors such as location, order volume, and specific requirements. We strive to ensure that your items are delivered safely and promptly. Should you have any inquiries or special requests regarding shipping, please feel free to contact our customer service team. We are committed to assisting you promptly. Thank you for choosing BESTONE!