Pre-Order Product Information

1. Introduction to Pre-Order Mode

1.1 What is a Pre-Order Product?

Our pre-order products are items showcased on our platform but currently not in stock. When you purchase a pre-order product, you enjoy the following benefits:

• Wider Selection: Offering a broader range of sizes and specifications to meet diverse customer needs.
• Customized Experience: The ability to customize products based on customer requirements.
• Transparent Inventory Management: Enabling precise market demand analysis to avoid overstock and expired inventory.

1.2 How to Pre-Order?

• Select the desired specifications and quantity on the product page.
• Add the item to your cart and proceed with the regular checkout process.

2. Delivery Timeframe

2.1 Understanding Delivery Time

As this is a pre-order item, we process your order upon receipt. It is recommended to communicate with our staff and customer service for accurate information before placing an order：

• Processing Time: 1-3 working days after order confirmation.
• Manufacturing/Sourcing Time: Estimated manufacturing or sourcing completion within 5-20 days; the specific time depends on your order details.
• Shipping Time: Estimated shipping completion within 10-60 days; the specific time depends on your order and the selected international logistics method.

2.2 Advance Notification

If any unforeseen delays occur during processing, we will promptly notify you via email or SMS, providing a new delivery date.

3. Refund and Cancellation Policy

3.1 Order Cancellation

• You can cancel your order within 24 hours after order confirmation.
• Please submit cancellation requests through our customer service channel.

3.2 Refund Policy

• If the order has entered the production or sourcing stage, cancellation may involve a refund processing fee.
• For detailed refund policy, please refer to our "Refund Policy" page.

4. Important Notes